Houston Petco Salon Manager
Grooming Specialized for Your Pets Needs
Shampoos, Conditioners, Spa's and Treatments designed for your pets skin and coat needs
Available at the Houston Petco with Senior Stylist and Salon Manager Crystal Dewars
The Rabies vaccine is required to assure all clients pets health and safety and is required by the state of Texas. It is at your discretion to protect them against other highly contagious and fatal viruses and diseases such as Distemper, Parvo, Bordetella, Lepto, the Feline Leukemia/Rhino Virus, Fleas and Ticks. Puppies and Kitties must be vaccinated by a licensed veterinarian at least 2 times before entering the salon for any type of grooming service to protect all clients we work with. We accept paper documentation, screen shots of online records, and phone pictures of the paper documentation itself.
Worms, open wounds, bacterial infections and other infectious issues are not allowed. They must be treated and healed before grooming is allowed. Please let us know if they have fleas so we can get rid of those immediately before they spread throughout the salon. Excessive matting may be turned away and referred out for veterinary assistance. Pets in heat or pregnant are not allowed. Pets that bite will not be groomed with; with that being said, that does not mean we will not attempt to help your pet. If at any time, it is no longer safe to groom your pet due to health or behavior issues, you will be referred out to a veterinarian.
Please arrive a few minutes early to allow enough time to do a proper consultation and paperwork. You may have to reschedule if you are late. We do not get paid if you do not show up and/or cancel last minute, which means you may not be eligible for rescheduling. We will call 72 hours before your appointment to confirm that it still works for you. Yes, tipping is customary and allowed through credit or cash; however, it is up to your discretion. Please be honest about your pets special needs and grooming issues before making an appointment to ensure the proper appointment is made with the appropriate groomer and enough time is available. Some pets can be done in a couple hours while some need at least half the day, so do not make other appointments that may interfere with their grooming. Multiple pets can take longer. Do not rush the groomer. That is how accidents happen and pets become frightened. We will always call when they are ready for pick up and occasionally can give you a 15 minute heads up. This is not a boarding facility, nor do we have the kennel space to hold. Please plan accordingly.